Side quest

Count your front desk minutes

Your receptionist answers the same five questions all day. Put in your own numbers to see what that costs in hours, and how many patients wait until morning for an answer.

Your clinic

60

Count every incoming patient message, including the 'ok thanks'.

30%

Evenings, early mornings, Sundays.

2.0 min

Reading, checking the diary, typing, double-checking the price.

26
$20

Change the currency from the footer or the pricing page.

Your estimate

50%

Your own guess. Some conversations always go to staff by design: emergencies, requests for a person, voice notes, and anything outside your knowledge base.

Your front desk, by the month
Patient messages
1,560
Staff hours spent replying
52.0 h
Cost of those hours
$1,040
Messages that wait overnight
468

If your estimate holds

26.0 hours back a month

Worth about $520 of staff time, and about 780 assistant replies a month. That fits inside Professional's 3,000 assistant replies a month.

Show the maths
  • messages = 60 × 26 days = 1,560
  • hours = 1,560 × 2.0 min ÷ 60 = 52.0
  • cost = 52.0 h × $20 = $1,040
  • overnight = 60 × 30% × 26 = 468
  • hours back = 52.0 × 50% = 26.0

This is arithmetic on your numbers, not a forecast of how the assistant will perform for your clinic.

Read this before you quote it

The results are only as good as the numbers you put in. The assistant hands some conversations to your staff on purpose, and it only replies within WhatsApp’s 24-hour window. Try it on the free plan’s inbox first to count your real message volume.

Next level

Continue?

Set up your clinic in an afternoon. The free plan needs no card and no sales call.

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