Assistant locked out
The WhatsApp assistant has no tool that reaches notes or prescriptions. It's structural, not a prompt.
Inventory: slot 06
Notes that stay written
Doctors write a note for each visit and sign it. Once signed, nobody can change it, not even the owner. Corrections go in addenda. Prescriptions are issued, frozen and printed.
Every planDoctorsOwner reads
Maria Lopez
Tue, Nov 12 · Teeth whitening · Dr. Rivera
Signed Add addendum
Chief complaintSensitivity on the lower left side when drinking cold water, two weeks.
DiagnosisReversible pulpitis, lower left first molar.
Note
Cold test positive, settles in under 10 seconds. No pain on percussion. Small occlusal cavity on the lower left first molar. Plan: filling next visit, desensitising toothpaste meanwhile. Review in two weeks.
Addendum · Dr. Chen · 15:10Append only
Patient called back: sensitivity is improving. Keep the filling appointment as planned.
From visit to signed note
Four steps, and the database enforces the important one.
Patient checks in
A note can be started once the visit is checked in, in progress or completed. One note per appointment.
Draft
Chief complaint, diagnosis and the note itself. A draft is private to its author; nobody else can even see it exists.
Sign
Signing is permanent, enforced by the database. No edits, by anyone.
Addendum
Need a correction? Any doctor can add an addendum. The original stays exactly as it was.
Prescriptions
Issue it. It's frozen.
Add as many medicines as the visit needs: name, strength, form, dose, frequency, duration, quantity and instructions, plus notes for the whole prescription.
Issuing freezes it. To change it, void it and reissue: the new draft is linked to the original, and the void records who did it.
- Included: Draft, issued and voided states
- Included: Several prescriptions per visit
- Included: Prints on A5 from the browser, with VOID across voided ones
IssuedFrozen. Void and reissue to change.
Void Print
Maple Dental
Austin, TX
Rx
Maria Lopez · Female · 33 y
Tue, Nov 12
| Medicine | Dose | How often | For | Qty |
|---|---|---|---|---|
| Amoxicillin 500 mg Capsule | 1 capsule | Three times a day | 5 days | 15 |
| Ibuprofen 400 mg Tablet | 1 tablet | Every 8 hours if needed | 3 days | 9 |
| Chlorhexidine 0.2% Mouthwash | 10 ml | Twice a day | 7 days | 1 bottle |
Take the antibiotic with food. Finish the full course.
Dr. RiveraSignature ______________
Who sees the clinical record
The narrowest access anywhere in the product.
| Who | Notes | Prescriptions |
|---|---|---|
| Doctor | Write, sign, add addenda | Write, issue, void, reissue |
| Owner | Read signed notes | Read |
| Front desk | No access | No access |
| Assistant | No access, ever | No access, ever |
Built so it can't leak
Private drafts
A draft is visible only to the doctor writing it. Everyone else gets 'not found'.
Signed is final
The database blocks changes to a signed note, so no bug or button can rewrite it.
Logged, not copied
Clinical actions are logged with who and when. The note's text never goes into the log.
Unsigned worklist
Each doctor sees the notes they haven't signed yet.
Patient timeline
Each patient has a clinical timeline of their visits and notes.
For doctors
The day, and what's unsigned
A doctor's 'My day' lists their patients in order, with each visit's status. Start a visit, complete it, write the note.
Anything still in draft waits in the unsigned list until it's signed.
My day
Dr. Rivera · Tue, Nov 12
2 unsigned notes
Appointments
09:00
Jordan Reed
Cleaning & exam
Completed
10:00
Priya Raman
Consultation
In progressComplete
11:00
Daniel Okafor
Filling
Checked inStart
14:00
Hannah Wu
Cleaning & exam
Confirmed
16:15
Maria Lopez
Cleaning & exam
Scheduled
Unsigned notes
Jordan Reed
Draft · only you can see it · today
Daniel Okafor
Draft · only you can see it · yesterday
By design
By design
We built the clinical record to be boring in the best way. Write, sign, done. What's signed stays signed; if something needs adding, you add it, and you never overwrite it.
What it doesn't do yet
This one matters most. Please read it before you prescribe from Mediora.
Questions, answered
Can the owner edit a doctor's note?
No. The owner can read signed notes but can't edit them. Nobody can edit a signed note; corrections are added as addenda by a doctor.
Can receptionists see clinical notes?
No. Receptionists have no access to notes or prescriptions.
Does the AI assistant read clinical notes?
Never. It has no way to reach the clinical record. It talks to whoever holds the patient's phone, so it's kept away from anything clinical by design.
Does it check drug interactions or allergies?
No. There's no drug database and no allergy or interaction checking. Prescribing decisions rest entirely with the doctor.
Can we print prescriptions?
Yes, from the browser on A5, with your clinic's details. Voided prescriptions print with VOID across them.
What if a doctor signs a note by mistake?
It stays signed. The doctor, or a colleague, adds an addendum with the correction. Both are kept.
Keep exploring
Patients
One record per phone number, found in any format.
Scheduling
Rosters, leave and a calendar that can't double-book.
Team & services
Roles, seats, a kill switch and your price list.
Continue?
Set up your clinic in an afternoon. The free plan needs no card and no sales call.
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